Confirmit.com Website Review & Ratings + Confirmit.com Coupons
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Confirmit.com Website Review & Ratings + Confirmit.com Coupons

Confirmit.com : Products & Services

Confirmit.com is a technology company providing scalable data collection and reporting software for multiple industries such as retail, finance, insurance and marketing agencies.  Their products can be used to support individual business areas within a company, ranging from HR, Customer Service, and Marketing to Executive Management.  Products include the Confirmit Horizons platform:  Voice of the Customer and Voice of the Employee, packages used to capture customer and employee feedback.  A recent addition to the line is CustomerSat, a customer satisfaction program.

Confirmit.com : Company Background

Confirmit provides Software-as-a-Service products.  The company was founded in 1996 in Oslo, Norway.  It was publicly traded on the Oslo Stock Exchange from December, 2005 to September, 2008.  It is now 100% owned by Alexander Vik.  They currently employ 350 people worldwide.  Confirmit is headquartered in Oslo with offices in London and Guildford, UK, New York, San Francisco, Silicon Valley, Moscow and Yaroslavl, Russia, Cologne, Germany and Vancouver, Canada.  They have been in the industry for 16 years.

Confirmit.com : Customer Feedback & Reviews

Confirmit posts several customer case studies to their site, a type of positive review.  There are also customer testimonials.  The company and its products have been reviewed in the industry multiple times, favorably so.  While not reviewed by Consumer Reports, the organization uses Confirmit to power their own customer surveys.  Additionally, employees rank the company positively.

Confirmit.com : Business Credibility & Trustworthiness

Confirmit is not accredited by the Better Business Bureau and, in fact, is not rated.  However, there is a great deal of media coverage praising the company and its products.  Confirmit also won Product of the Year in 2011, awarded by Technology Marketing Corporation (TMC).  They also received a 2012 CRM Excellence Award Customer Interaction Solutions Magazine.

Confirmit.com : Website Popularity & Google Ranking

Alexa does not show any submitted reviews for Conformit.com; however, its global rank is 3,251.  A further snapshot of their popularity is a count of 1,034 sites linking in to it.  The site has 0.7% search traffic with a medium impact on search queries.  The Google PageRank is 7 out of 10 with over 4.6 million estimated monthly visitors.

Confirmit.com : Social Media Presence

Confirmit.com maintains a regularly updated blog for customers.  The company is found on Twitter, with 1,602 followers and on Facebook with 252 likes.  They also have a channel on YouTube, with 38 subscribers and over 8,000 views.  Their social networking links are found on the Community page of their site.

Confirmit.com : Website Security & Safety

Confirmit.com’s security is not mentioned on the site itself.  Due to the scope of installations, purchases cannot be made online.  There is a “Request a Quote” option that is not done over a secure connection.  The site checks out favorably through Google’s diagnostic page; it is not listed as suspicious, nor has any malicious software been found in the last ninety days.  It has not been an intermediary for malicious software distribution and has not hosted any such software, either. 

Confirmit.com : Pricing & Packages

Currently, there are no information regarding pricing available on the company’s website. Seeing that the company provides software as a service, a mailing address is asked for at checkout. There however is no evidence of payment methods and so no price details are asked for.  This information will probably be made available if they are contacted.

Confirmit.com : Shipping Rates & Policies

Shipping is not applicable for this company.

Confirmit.com : Payment Methods Accepted

Currently, there are no infromation regarding payments or payment methods available on the website. Seeing that the company provides Software-as-a-Service products for its customers and even though a mailing address is asked for at checkout, there is no evidence of a payments methods or how a customer can transact business on its website.  This information will probably be made available if they are contacted.

Confirmit.com : Returns, Refunds & Exchange Policy

Currently, there are no return, refund or exchange policies available on the website. Seeing that the company provides Software-as-a-Service products for its customers and even though a mailing address is asked for at checkout, there is no evidence of how a customer can transact business or a refund policy on its website.  This information will probably be made available if they are contacted.

Confirmit.com : Product images & screenshots
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